Privacy Policy
Last Updated: 2025 Apr 01
Welcome to AI Home Optimizer, operated by 1497718 B.C. LTD. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform, mobile application, and related services (collectively, the “Services”).
1. Who We Are
AI Home Optimizer is an AI-powered platform designed to optimize space utilization and monitor occupancy in residential buildings. Our Services leverage machine learning, IoT integration, and behavioral analytics to improve energy efficiency, tenant satisfaction, and space management outcomes.
2. What Information We Collect
We collect information to provide and improve our Services, ensure compliance, and deliver personalized experiences:
a. Personal Information
Name, email address, phone number (during registration or demo requests)
Login credentials and preferences (when creating a user account)
Address or building details (when managing property-level data)
b. Usage & Behavioral Data
Room occupancy metrics and space utilization patterns
IoT device data (motion sensors, temperature, humidity, etc.)
Interaction logs within the app and dashboards
c. Technical Information
Device type, IP address, browser type, OS
Timestamps, session duration, and navigation behavior
Error logs and diagnostic data
3. How We Use Your Information
We use collected data to:
Deliver core platform functionality (e.g., occupancy visualization, energy optimization)
Generate ESG reports and sustainability insights
Provide customer support and resolve issues
Improve our Services through analytics and AI training (aggregated/anonymized)
Comply with legal and regulatory obligations under PIPEDA, CHRA, and GDPR
4. Legal Basis for Processing
We rely on:
Consent: For features involving user personalization and optional data sharing
Legitimate Interest: To enhance system performance and security
Contractual Necessity: To deliver subscribed services to registered users
Legal Obligations: Compliance with data privacy and ESG regulations
5. Data Storage and Security
All data is hosted in Canadian cloud infrastructure with AES-256 encryption
Access is restricted by role-based permissions and monitored for anomalies
Daily backups, disaster recovery, and zero-trust architecture are enforced
We maintain SOC2-equivalent security policies and GDPR-readiness for international clients
6. Your Rights
Depending on your jurisdiction, you may:
Request access to your personal data
Request correction or deletion of data
Withdraw consent at any time
Request a copy of your data in portable format
File a complaint with the Office of the Privacy Commissioner of Canada (OPC)
To exercise these rights, contact us at: privacy@aihomeoptimizer.com
7. Third-Party Services
We may integrate or share anonymized data with:
Payment gateways (e.g., Stripe, Wise)
Cloud services (e.g., AWS Canada)
ESG reporting tools (e.g., certification dashboards)
We do not sell personal data to third parties.
8. Data Retention
Personal data is retained for the duration of service use, plus up to 12 months for compliance/audit requirements. Anonymized insights may be retained indefinitely for research and system improvement purposes.
9. Children’s Privacy
Our platform is intended for use in residential property management and is not directed at children under 16. We do not knowingly collect data from minors.
10. International Data Transfers
If you access our Services from outside Canada, be advised that your data may be processed and stored in jurisdictions where privacy protections differ. By using the Services, you consent to such transfers.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements. We will notify you through email or platform alerts. Your continued use of the Services after such updates constitutes acceptance of the new terms.
12. Contact Us
For any questions or data-related requests, please visit our Contact page.