FAQs
Frequently Asked Questions (FAQs)
Welcome to the AI Home Optimizer FAQs. Below you’ll find answers to the most common questions about our platform, technology, pricing, onboarding process, and support.
1. What is AI Home Optimizer?
AI Home Optimizer is a smart, AI-driven SaaS platform designed to optimize residential space usage and monitor occupancy in real-time. It helps property managers, developers, and residents improve energy efficiency, reduce costs, and enhance living standards through intelligent data insights and predictive analytics.
2. How does the system work?
Our platform uses machine learning algorithms and occupancy sensors to analyze space usage patterns. It generates recommendations for optimizing room functions, adjusting HVAC systems, and managing communal areas. The result: enhanced energy efficiency, improved tenant satisfaction, and informed decision-making.
3. Who can benefit from your platform?
We serve:
Small property managers managing 1–3 buildings
Developers and housing cooperatives seeking ESG alignment
Municipal housing authorities aiming to enhance efficiency and compliance
Each user segment benefits from tailored dashboards, reporting tools, and scalable modules.
4. What pricing plans do you offer?
We offer three transparent tiers:
Starter – For small portfolios, CAD $500/month (up to 100 units)
Professional – CAD $1,500/month (up to 500 units)
Enterprise – Custom pricing for large-scale or municipal clients
Add-ons like ESG dashboards, API access, or on-site training are available as optional upgrades.
5. Is the platform hardware-dependent?
No. AI Home Optimizer is software-only and cloud-based. It integrates with existing IoT systems or can function independently using passive data. This reduces upfront costs and accelerates implementation.
6. Can I try the platform before subscribing?
Yes. We offer a 60-day pilot program at 50% off for up to 2 buildings. This allows clients to evaluate platform performance before committing to a long-term plan.
7. Do you support public sector procurement or ESG grants?
Absolutely. Our pricing model aligns with Canadian public sector procurement standards and is compatible with ESG grant funding frameworks. We also provide documentation support for audits and reporting.
8. How secure is my data?
We comply with PIPEDA (Canada), GDPR (EU), and other global privacy regulations. All data is encrypted in transit and at rest, stored in secure Canadian data centers, and never sold or shared without consent.
9. What kind of support do you offer?
All clients receive:
Email and chat support
Access to training materials and onboarding resources
Enterprise plans also include a Dedicated Client Success Manager (CSM) and Service Level Agreement (SLA) with 99.95% uptime
10. Can I scale the service as my portfolio grows?
Yes. Our modular architecture allows seamless scaling from single buildings to nationwide portfolios. Unit-based overage pricing and optional feature add-ons make growth affordable and predictable.
11. Do you offer custom integrations or API access?
Yes. API access is included in the Enterprise tier or as an add-on. This enables integration with custom BI tools, BMS systems, or third-party ESG platforms.
12. How do I get started?
Simply Request a Demo, and our team will walk you through a personalized setup plan. We’ll assess your property, configure your dashboards, and provide full onboarding support to ensure a smooth launch.
Still have questions?
Please visit our Contact page or email us at support@aihomeoptimizer.com. We’re here to help!